“Talk about experiences, not features”
Technology is there to enable an experience,
emphasizing the product or service,
not the features that make it possible.
“The notion that “hardware [will evolve] itself into invisibility” is absurd.”
“There are only so many things you can do with a thin glass rectangle” isn’t meaningful, because the person who made it is locked into the idea of thin glass rectangles and cannot conceive that the technology will change”
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